Placeholder — not yet legally binding

This page is structural scaffolding only. It must be reviewed and written by a qualified lawyer before launch — do not publish or rely on it as-is. Bracketed notes mark what each section needs to cover.

Refund & Guarantee Terms

The 10× promise, in writing — what it covers, how to claim, and the timeframe.

Last updated: [DATE] · Effective: [DATE]

1. The 10× guarantee

The promise made on the site: complete the program, apply what you learn, and if you haven't found at least ten times the price in value, email us and we'll refund you in full.

[ TO DRAFT ] Lawyer to turn the marketing promise into precise, enforceable terms — define "10× in value" (and how it's assessed), and confirm it reads as a satisfaction guarantee rather than a measurable financial guarantee.

2. Conditions

[ TO DRAFT ] State the exact conditions referenced on the site, e.g.:

Complete all modules of the purchased program.
Apply the work (do the exercises, not just read).
Claim within the stated window (the site references 30 days — confirm the exact period).
One refund per customer; applies to the self-serve courses (clarify whether Private Clarity 1:1 is included).

3. How to claim

Email [hello@oliveradan.com] from the address on your account. No interrogation, no defensiveness.

[ TO DRAFT ] Confirm the claim address, anything the customer must include, and the process.

4. Timeframe & method

[ TO DRAFT ] State how quickly refunds are issued, the method (back to the original payment via Stripe), and any VAT handling.

5. Statutory rights

This guarantee is in addition to your statutory rights as a consumer, which it does not affect.

[ TO DRAFT ] Lawyer to reconcile with the EU consumer right of withdrawal for digital content (and the consequence of consenting to immediate access), which is separate from this goodwill guarantee.